How to Fix Upgrade Issue with AOL Desktop Gold?

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How to Fix Upgrade Issue with AOL Desktop Gold

AOL Gold upgrade Nov 27, 2018 EastonEstimated Read Time: 05 Min

Sometimes AOL desktop gold users face any issue with AOL desktop gold when they try to do AOL desktop gold upgrade. This issue occurs because of various causes like faulty, computer, network, improper software download etc. but as like another technical issue AOL desktop gold, this issue also is solvable with some troubleshooting techniques.

A Solution of Upgrade issue with AOL Desktop Gold

Incompatible system requirement

Most AOL users face this issue because they don’t know that AOL desktop gold software can work without causing any issue, only when it meets certain system requirements. These system requirements are as follows:

  • Operating system: Windows 7 or higher
  • Processor: 266MHz or higher
  • Memory: Minimum 512 MB free disk and 1GB RAM
  • Screen resolution: 1024 X 768
  • A good internet connection

You should always keep in mind all these system requirements whenever you download AOL desktop gold.

Use a compatible router

If you will use a 100% compatible router with AOL desktop gold it will work smoothly and won’t cause any issue due to an internet connection.

AOL works smoothly with a router which has adjustable MTU settings and supports PPPoE connections. When you use a wireless router, an N range would be very efficient because they cover a large distance.

To connect AOL desktop gold with the router you need only AOL accounts credentials details and MTU set to 1400. Some routers don’t support MTU. So, they have TCP MS settings instead of MTU, for that, you should set the units in 1320.

PPPoE connection on AOL

  • Launch the new connection wizard and click on Next tab.
  • Then click on connect to internet and Next.
  • Then choose to set up the connection manually. After that choose to connect using an internet connection, enter the username and the password of your broadband connection.
  • Then click on Next and use a unique name in ISP Name.
  • Then use the authentic username and the password and then click on Next to complete the connection process.

Restart your computer

When you followed the all given instruction. Restart your computer.


If all the given steps don’t work then you should reinstall the software again. For that uninstall it, then again do a proper and clean latest AOL desktop gold download process and installs it carefully.


These were all the steps to keep in mind when you face upgrade issue with AOL desktop gold. Also, you can call on AOL desktop gold  when you face any technical issue with AOL desktop gold.

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