Why is AOL Desktop Gold Not Opening?

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Why is AOL Desktop Gold Not Opening

AOL Desktop Gold Jul 28, 2022 EastonEstimated Read Time: 05 Min

AOL Desktop Gold not opening is a common issue that can ruin your user experience. AOL Desktop Gold offer full-fledged Desktop functionality along with its incredible features, such as mailing, browsing, searching content and various others. Besides, the premium security feature prevents your AOL account from various security threats. Furthermore, you can also get automatic updates to replace the older version of the program with a newer version. Sometimes, you may not be able to open AOL Desktop Gold due to several possible factors. Reading this all-inclusive post will help you find the possible reasons behind this error and also explains the best troubleshooting solutions to fix it.

AOL Desktop Gold Not Working Issue or Won’t Open?

AOL Desktop not working issue can take place due to several factors. It is crucial to determine the possible reasons behind the error before getting started with the troubleshooting. Check the below-given points:

  1. Using an outdated version of AOL Desktop can give rise to the error.
  2. Faulty settings of your Internet browser.
  3. Sluggish performance of the program.
  4. AOL Desktop Gold is offline.
  5. Your device is not connected to the Internet.  

Solution To Resolve AOL Desktop Won’t Open Issue

Below are some of the proven solutions that can help you in fixing the AOL Desktop Gold has stopped working error: 

Solution 1: Update AOL Gold to The Latest Release

AOL Desktop Gold offers the feature to update your AOL Desktop Gold automatically. To ensure that you are using the latest updated version of the AOL Gold, you need to close and reopen AOL Desktop every couple of days. Once you reopen it, you have the latest updated version of your AOL Desktop Gold. For updating it, you need to ensure the following system configuration:

  1. Any of the following operating Systems – Windows 7/8/10 or Mac.
  2. The processor speed must be more than 2.93 GHz.
  3. Make sure that the screen resolution – is 1024 x768.
  4. If you are a Mac user – the resolution must be – 2304 x 1440 (standard).
  5. Confirm that the disk space is at least 1 GB.
  6. Network speed should be at least 100 Mbps.
  7. The recommended RAM size for the update is 1GB. 

Solution 2: When AOL Desktop Opens Slow

When opening AOL Desktop, it performs sluggishly. In such a case, follow the below-given steps: 

Restart the AOL Desktop

In the first place, you need to exit and restart your AOL Desktop Gold and check if it resolves the error. If not, go down to the next solution. 

Make Sure That AOL Desktop Is Updated

To verify that you are using the latest version of your AOL Desktop, try the below-given steps:

  • Open your default Internet browser to start.
  • Next, go to beta.aol.com to proceed further.
  • Now on the right of the page, try to locate the latest revision number.
  • Thereafter, compare your version to what is listed when you hit About AOL from within the Help menu.
  • If it is already updated, move to the next solution. If not, update AOL Gold to resolve the error. 

Uninstall/Reinstall AOL Desktop Gold

If your AOL Desktop Gold is still working, follow the below-given steps:

  • Uninstall your Adobe Flash Player PPAPI.
  • Also, uninstall any older version of AOL Gold.
  • Now reinstall the latest version of the AOL Gold.

Once the latest version of AOL Gold is installed, check if the error is resolved or not. If it continues to trouble you, move to the next solution.

Solution 3: AOL Desktop Won’t Connect

If you are having trouble getting online, check if you are connected with the Internet connection or not. Desktop Gold doesn’t offer dial-up internet connectivity. It can only be used if you already have a broadband internet connection at your home or workplace. Below are some helpful solutions to fix your connectivity issues: 

Check If You Can Open AOL With Different Browser

If you are able to AOL on a different browser, the problem may be associated with the browser you are using. If you are not using another browser, download a supported browser on your computer for free. 

Check the Physical Connection

Also, look for the physical connection that can sometimes prevent you from accessing the Internet. It can be a loose cable or cord that can give rise to a connection problem. Also, ensure that everything is securely connected to the device and wall. 

Reboot Your Modem/Router

If none of the above-given solutions works, all you need is to turn your modem/router off and on again. It does work in the error resolution related to Internet connectivity. After closing, wait about five minutes before turning it on. Now check if the error is fixed or not. 

Contact Your Internet Service Provider (ISP)

If you are still struggling with the error, it is wise to reach out to your Internet service provider to get the desired help. AOL users can visit its support page to learn about what help options are available for them. 

Solution 4: AOL Desktop Gold Doesn’t Launch

Sometimes, AOL Desktop Gold doesn’t launch issues that can be closely related to the compatibility issues with the Flash Player. In such a case, you need to follow the below-given steps with the utmost care and attention:

  1. Firstly, restart your computer.
  2. Uninstall the Flash Player PPAPI.
  3. Open the control panel on your device.
  4. When the Programs and Features window appears on your screen, open the app you want to delete.
  5. In the end, launch your AOL Desktop Gold to conclude this procedure.

After the completion of this procedure, try to open the AOL Gold and check if the error is fixed or not. If the problem persists, jump to the next solution. 

Solution 5: Browser Crashes on Desktop Gold

There are multi-faceted reasons that make your AOL Desktop Gold unresponsive and your browser crashes now and then. However, some of the issues can be resolved with the utmost ease. Many of these issues can be easily resolved with quick fixes. Follow the steps given for this job.

  • Go to the Edit menu and then select the Not to clear option.
  • Now you need to checkmark the box against the Browser cache option and it will delete the temporary files of your Internet browser.
  • Once done, click on the Change menu located at the top of the screen and then select the Foot to clear option to finish the task. 
Final Words!

AOL Desktop not working issue can prevent you from accessing your all-in-one Desktop. If you are facing this error, reading this post until the end can help you in handling the process efficiently. However, if the error remains persistent, connect with an online expert to get the desired help with the problem.

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The author is a Easton Smith specialist at @desktopgoldhelpline.com with an extensive experience in the tech and publishing industry. His writings on miscellaneous technical topics are highly accredited among his reader base across the globe. Additionally, he also has immense expertise in digital marketing strategy and has written a plethora of blogs on SEO and SMO topics.